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Re: Extension "BackgroundScroll" on iPhone
by Barry Jenkin - Thursday, 11 July 2019, 8:38 AM
 

Hi Christina.

Yes this used to enjoy life as a component, which I kind of preferred as I like using it twice in a block to step the user through a model with changing backgrounds per step. The component version (v1.0.3) is still available here.

Having said that I can't seem to replicate your issue with the extension version on ios Safari. Are you sure you don't have any old background images blocking the view at block/component level?

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Re: Extension "BackgroundScroll" on iPhone
by Christina Herdt - Tuesday, 16 July 2019, 10:03 AM
 

Hi Barry,

thanks for the hint! At last I downloaded the component version as well, but unfortunately I can't get it to work (independent of the system). Looking in the developer tools of my chrome browser I found out that somehow the structure of the component is not implemented properly (see image #1 - #2 shows how it should normally look like). But unfortunately I have no idea what might be the reason for this...

 

I also did some further investigation of the extension version of the BackgroundScroll feature on different Apple devices - iPad Mini, Mac OS (using Safari 12.1.1) and of course again the iPhone (iPhone 6S using Safari 12.1). And I found out that obviously the images are there, but they are - why ever - on the iPhone as well as on the iPad Mini (not on the Mac OS) scaled up in an exorbitant way (see image iPhone). And even if I see a picture, if I scroll down it ends and then there is nothing (see 2nd image of the iPhone).(The Android image shows the correct appearance: I have 2 images of the same situation - one at daylight, the other one at nighttime; by scrolling you can swap between them)

So, any idea what might be going wrong on the iPhone?

I really like the user to be able to change from day to night by his own action and would only reluctantly abandon it...

 

Kind regards,

Christina



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Re: Extension "BackgroundScroll" on iPhone
by Barry Jenkin - Friday, 19 July 2019, 2:50 AM
 

Ah the component issue was probably to do with your newer versions of AT/framework. I was using the component version in AT 0.6.5 / 2.3.3 on which I still have a number of courses to maintain.

What's defined for your background-size and background-attachment for the image issue in iOS? Something in iOS safari might be overriding. Happy to inspect and check it out if you can send me a sample zip of the issue. :) 

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Re: Extension "BackgroundScroll" on iPhone
by Christina Herdt - Friday, 19 July 2019, 12:23 PM
 

Hi Barry,

 

thanks a lot for your help!

Here are the zip files - one is the published course and the other one is the export version.

Maybe you'll find something I have been overlooking all the time...

 

Kind regards,

Christina

 

PS: The course actually uses its own theme. But unfortunately I could not use this original theme for the sample files, because the file size got over 10 MB. So I had to use the Vanilla theme. But this makes no difference to the problem with the BackgroundScroll extension...

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Re: Extension "BackgroundScroll" on iPhone
by Barry Jenkin - Monday, 22 July 2019, 3:33 AM
 

Hi Christina. The bg-scroll seems to be working fine in my iphone - both Safari (v12) and Chrome. I'm on iphone 6 iOS 12.3.1. Is this the correct behaviour below?

 

 . 

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Re: Extension "BackgroundScroll" on iPhone
by Christina Herdt - Tuesday, 23 July 2019, 6:35 AM
 

Hi Barry,


yes, that's exactly what it should look like!
So this means the extension itself is working fine, but it's probably the surroundings that are causing a problem...

You didn't make any special adjustments or settings to your browser?

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Re: Extension "BackgroundScroll" on iPhone
by Barry Jenkin - Friday, 26 July 2019, 3:57 AM
 

No - no adjustments. Have you updated the iOS version in the iphone you were testing on?