Picture of Tomasz Kosicki
Graphics are not displayed
by Tomasz Kosicki - Friday, 22 April 2016, 1:40 PM

Hello everyone,
I managed install correctly Adapt Authoring Tool. I installed before all the extras and ffmpeg, but still when I add graphics to the assets, they are not displayed.
In the command prompt is displayed: Failed to create image thumbnail: Cannot find ffmpeg.
I am writing once again that ffmpeg is installed. I have Windows 7 64bit version.
Does anyone have a similar problem?
Any proposals to solve?
Thank you in advance for your help,

Picture of Sébastien Bonte
Re: Graphics are not displayed
by Sébastien Bonte - Monday, 27 June 2016, 12:13 AM

Hi Thomasz,


I have the same issue, did you fix it ?



Picture of Nicola Willis
Re: Graphics are not displayed
by Nicola Willis - Wednesday, 15 February 2017, 3:47 PM

Hi all,

I had a similar problem today, until I realised that once FFmpeg is installed it only works for new images. Was this your problem?

Picture of John Niezen
Re: Graphics are not displayed
by John Niezen - Thursday, 16 February 2017, 7:35 AM

Dear Tomasz,

I had a similar problem before, and I noticed several ffmpeg install errors along the way.

I removed the full ffmpeg and reinstalled, but not the latest version, which worked.

Recent I reinstalled all, and very carefully going through all the steps, with more detailed verification of ffmpeg, it all works.

Hope you all manage to get it going.