Picture of Matt Leathes
Re: Course not loading the 2nd time it's accessed
by Matt Leathes - Tuesday, 9 May 2017, 11:22 AM
 

Yes, you go back to the LMS provider, point out that it works perfectly on SCORM Cloud and other Learning Management Systems and explain that the reason it doesn't on their LMS is because their code is changing double quotes in the suspend_data to HTML entities (why on earth?!) - then ask them to please stop doing that as well as any other forms of modification to the data in suspend_data.

Interesting that the course is throwing a 'could not connect to LMS error', that's a bit misleading. Will see if I can fix that.

Picture of Jack Sumeray
Re: Course not loading the 2nd time it's accessed
by Jack Sumeray - Tuesday, 9 May 2017, 12:01 PM
 

Thanks Matt, I'll give that a go.

The 'could not connect to LMS error' only appears after you manually refresh the course after isn't does't continue from the loading wheel.

I'll let you know if I get this sorted!

Picture of Scott L
Re: Course not loading the 2nd time it's accessed
by Scott L - Tuesday, 9 May 2017, 2:58 PM
 

Wow, this is quite odd indeed! Jack, you say this is a new LMS, and maybe its new for you to be using, or it's new in the market place - although this kind of strangeness has it standing on pretty shaky legs. Whatever the case, this functionality will probably break any course that gets put into it.

Although not Adapt-specific, if you have used any other eLearning authoring tools, you could also create a quick demo using one of them and put that into the LMS  for quick launching, exiting, re-launching tests, and give your LMS folks more evidence. Good luck!