Picture of Mark D'Aquin
WebM video issue
by Mark D'Aquin - Monday, 10 July 2017, 5:33 PM
 

Issues with .webm video format showing up when trying to add via the media component. In the media component Media:>MP4 Link > Select an asset - you will not see the uploaded .webm videos yet if you go into the Asset Manager it is there.

Has anyone had this issue or have any ideas?

Picture of Matt Leathes
Re: WebM video issue
by Matt Leathes - Monday, 10 July 2017, 7:29 PM
 

Doing 'Media:>MP4 Link > Select an asset' will only show you MP4 files.

Have you tried 'Media:>WEBM Link > Select an asset'?

Picture of Mark D'Aquin
Re: WebM video issue
by Mark D'Aquin - Monday, 10 July 2017, 9:02 PM
 

Hi Matt - I meant to say WEBM Link. Yes, we have tried that.

Picture of Mark D'Aquin
Re: WebM video issue
by Mark D'Aquin - Monday, 10 July 2017, 9:22 PM
 

Looks like it maybe an issue with our WebM files. It is weird that they show up in the Asset Manager, but then not when you select it though the Media component, but I found a sample WebM file on the net and it is working.  Thanks.