Picture of Steve Cole
Images not working
by Steve Cole - Thursday, 7 December 2017, 12:55 PM
 

I have installed the authoring tool 0.4.0 on a windows 7 PC but there is somethng wrong with handling images.

If I try to upload an image to Assets the upload never completes, if I stop it the js error message in the browser console remains undefined, so no way to tell what is going on.

Also, images in the theme (logo in top bar) don't display when previewing.

So I don't have any images anywhere, has anyone seen anything similar?

Thanks!

 

Picture of John Niezen
Re: Images not working
by John Niezen - Friday, 8 December 2017, 9:46 AM
 

Hi Steve,

Did you installed FFMPEG? And if you did, are you sure it installed correct? It looks like the same problem I had when it was not installed correct. After reinstallation, it worked for me.

Picture of Steve Cole
Re: Images not working
by Steve Cole - Friday, 8 December 2017, 11:14 AM
 

Thanks John, I will try that.

I had assumed that ffmpeg would only be needed for video, but it's worth a try if that worked for you.

Picture of John Niezen
Re: Images not working
by John Niezen - Friday, 8 December 2017, 1:15 PM
 

https://github.com/adaptlearning/adapt_authoring/wiki/Installing-Adapt-Origin#install-ffmpeg