Picture of Lars Halkjær
Authoring Tool download limit?
by Lars Halkjær - Friday, 8 June 2018, 12:00 PM
 

We are having problems downloading courses where the zip files are >500MB in size (or somewhere in that area).

Would this be a limit imposed by the AT or the server?

Picture of Fabio Beoni
Re: Authoring Tool download limit?
by Fabio Beoni - Tuesday, 12 June 2018, 6:06 AM
 

Hi Lars,

 

What kind of error you get? Corrupted zip file? Server response interrupted? 

 

Cheers, Fabio.

Picture of Lars Halkjær
Re: Authoring Tool download limit?
by Lars Halkjær - Tuesday, 12 June 2018, 8:12 AM
 

Hi Fabio,

When I click "Download" I get the attached error message after a while.

But if I look at the AT server, the "build" folder and the "download.zip" file is there (650 MB), and if I download "download.zip" from the server (using WinSCP) it seems perfectly ok.


Picture of Tom Taylor
Re: Authoring Tool download limit?
by Tom Taylor - Tuesday, 26 June 2018, 5:15 PM
 

Hi Lars,

This will probably be due to your server configuration, we don't apply any limits to downloads from the application side (we do limit the asset upload size to 50mb though I believe...). It could also be a timeout issue from the server (i.e. the download took too long). In either case, you should check your server config.