Picture of Luke Thornton
Feedback nonexistent
by Luke Thornton - Tuesday, 2 April 2019, 2:02 PM
 

We are having a problem where the feedback button appears, becomes active after answering all the questions on a matching question, but nothing happens when you press the feedback button. No pop up or activity at all. When looking at the errors in developer tools after clicking on the feedback button in Chrome I get an error that says: message port closed before a response was received 

I have feedback turned on for every option in the Authoring Tool, it also does not work with previewing the course inside the authoring tool. Is there something else I need to set to get it to work?

 

 
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Picture of Matt Leathes
Re: Feedback nonexistent
by Matt Leathes - Tuesday, 2 April 2019, 2:47 PM
 

What version of the matching component are you using? And can you publish a demo of this anywhere? preferably with the 'generate sourcemaps' options checked so it's debuggable

 
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Picture of Paul Steven
Re: Feedback nonexistent
by Paul Steven - Tuesday, 2 April 2019, 3:01 PM
 

Missing tutor extension?

 
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Picture of Luke Thornton
Re: Feedback nonexistent
by Luke Thornton - Tuesday, 2 April 2019, 3:05 PM
 

That fixed it. I had forgotten to enable it. Is there a way to force it be enabled when a new course is created?

 
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Picture of Paul Steven
Re: Feedback nonexistent
by Paul Steven - Tuesday, 2 April 2019, 3:18 PM
 

Nice one!

With v0.7.0 of the authoring tool you can do the following

  • Framework plugins can be configured to be enabled by default on new courses via Plugin Management
 
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Picture of Luke Thornton
Re: Feedback nonexistent
by Luke Thornton - Tuesday, 2 April 2019, 3:29 PM
 

Thanks. Is there anything else I need to do to make sure that plugin works? The preview version works in Chrome, but the published version doesn't in Chrome, but does in Firefox. 

Source Maps is turned on. 

empathytraining.mynmi.net/1.0/moduleOne/

 

 

 
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Picture of Paul Steven
Re: Feedback nonexistent
by Paul Steven - Tuesday, 2 April 2019, 3:30 PM
 

Are you getting any errors in the console in Chrome? If you previously tested a published version in Chrome try Control F5 to ensure you are not looking at a cached version. Or delete your cache to be totally sure it is not a cached version. 

 
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Picture of Paul Steven
Re: Feedback nonexistent
by Paul Steven - Tuesday, 2 April 2019, 3:33 PM
 

The Matching Question feedback is working for me in Chrome (Windows 10)

 

Tho I did get a console error:

matchingView.js:18 Uncaught TypeError: Cannot read property 'forEach' of null
at n.enableQuestion (matchingView.js:18)
at n.onEnabledChanged (questionView.js:54)
at _ (backbone.min.js:2)
at m (backbone.min.js:2)
at f (backbone.min.js:2)
at n.u.trigger (backbone.min.js:2)
at n.set (backbone.min.js:2)
at n.set (lockingModel.js:9)
at n.setQuestionAsReset (questionModel.js:275)
at n.setQuestionAsReset (questionView.js:296)

 
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