Picture of scarlet an
Can't load preview
by scarlet an - Thursday, 23 May 2019, 6:09 AM
 

Hi,

For some reason I am not able to load previews anymore. I'm using Chrome and developing the course in Adapt authoring tool. I get the error message "oops, something went wrong"

Any suggestions on what caused this and how to fix?

Scarlet

Picture of Marissa Preciado
Re: Can't load preview
by Marissa Preciado - Thursday, 23 May 2019, 9:13 PM
 

It could be lots of things. Have you checked the logs in Chrome's developer tools? (Chrome>More tools>Developer Tools or Opt+Cmd+I). Check here to see if there are any errors.

Do you have access to the server logs? This would probably give you more information.