Hi,
When I try to upload an image in the asset manager, I am able to browse for an image, give it a title and description. Then when I click on save I see the progress bar filling up to 100% really quick and it hangs there there is no confirmation or anything else that tells me the image has been uploaded into the asset manager.
What could be the problem?
I've run into this issue as well. It only happens with certain image files, but it happens consistently with those particular ones (I've just been using JPG). I haven't been able to figure out what's special about these files, but I find if I save them to JPG again from Photoshop, they're then able to upload. This isn't ideal since it adds extra steps and results in quality degradation (saving twice to a lossy format), so I'm all ears for suggestions.
@Cory: I have tried uploading several image formats (.jpg.jpeg.png.bmp) from different graphical editors (Photoshop CC, Illustrator,Gimp) but all has the same result when uploading into the asset manager.
Hi Joannes,
Can I ask which browser you're using? Also, do you have FFMpeg installed and ;useffmpeg' set in your config.json?
Regards,
Brian
@Brian
Hi, I use latest versions of Chrome and Internet Explorer.
As for FFMpeg...I thought I had it correctly installed but when I checked the version none come up. In the configuration file I stated true for ffmpeg. After installing ffmpeg the problem was solved.
Many thanks!