Picture of Richard Hubbert
Authoring Tool
by Richard Hubbert - Wednesday, 11 March 2015, 8:16 PM
 

Hi All

Got a problem .. Installed authoring tool. Started MongoDB, Data and DB have correct permissions.

I got this message from Firefox Console.. 

Can anyone help

 

"NetworkError: 500 Internal Server Error - http://127.0.0.1:5000/api/content/course/query?search%5Btitle%5D=.*.*&search%5Bdescription%5D=.*.*&operators%5Bskip%5D=0&operators%5Blimit%5D=32&operators%5Bsort%5D%5Btitle%5D=1"

Mark
Re: Authoring Tool
by Mark Lynch - Thursday, 12 March 2015, 9:39 AM
 

Hi Richard,

At what point are you getting the message? pre/post login, executing an action or just when you browse to the main login page?

what browser and version of the browser are you using

where have you installed the app - locally/remotely on a server

what operating system did you install it on

what versions of mongo/node do you have installed

did you install and configure ffmpeg and what version?

Picture of Cédric GAUTIER
Re: Authoring Tool
by Cédric GAUTIER - Thursday, 12 March 2015, 10:48 AM
 

I had the same issue yesterday at the head of the git depot.(https://github.com/adaptlearning/adapt_authoring)

That error was preventing me to display any courses.

I figured out that problem was the "&operators%5Bsort%5D%5Btitle%5D=1" part of the url. 

After some debugging, I commented out the line "sort: this.sort" in dashboardView.js:240 and it worked as a temporary fix.

Hope this could help.

>>At what point are you getting the message? pre/post login, executing an action or just when you browse to the main login page?

In the main page after login, in the dashboard

>>what browser and version of the browser are you using

Chrome, Version 40.0.2214.111 m

>> where have you installed the app - locally/remotely on a server

locally

>> what operating system did you install it on

Win8 64bit

>> what versions of mongo/node do you have installed

MongoDB shell version: 2.6.7 / Node v0.12.0

>> did you install and configure ffmpeg and what version?

No

Picture of Dennis Heaney
Re: Authoring Tool
by Dennis Heaney - Thursday, 12 March 2015, 11:52 AM
 

Hi Cédric,

I believe this bug is fixed some code that Brian Quinn is preparing to submit to the project. I'll try and update this thread when that code is submitted.

Afterward you can run a 'git pull' and restart your server and the issue should no longer occur.

Will keep you posted.

Picture of Helen Bailey
Re: Authoring Tool
by Helen Bailey - Thursday, 12 March 2015, 1:10 PM
 

Oh that would be great if it's fixed - although why would it work for some people and not others?

About to try Cedric's fix and see if that works in the meantime.

Picture of Richard Hubbert
Re: Authoring Tool
by Richard Hubbert - Saturday, 14 March 2015, 5:37 AM
 

Any news on a fix for this?

Mark
Re: Authoring Tool
by Mark Lynch - Saturday, 14 March 2015, 9:48 AM
 

Hi,

 

there is is a PR in review that will hopefully fix it. That should get approved and merged next week.

Mark.

Picture of Richard Hubbert
Re: Authoring Tool
by Richard Hubbert - Thursday, 12 March 2015, 1:59 PM
 

Hi Mark

Using OSX 10.8.4, Firefox 36.0.1, Mongo 2.6.8 Node 0.12.0

I have installed locally

and no FFmpeg

 

Authoring tool all up and running .. but cannot save course..

 

Picture of Helen Bailey
Re: Authoring Tool
by Helen Bailey - Thursday, 12 March 2015, 4:04 PM
 

For me it's :

Windows 7 on a laptop, Chrome 40, Mongo 2.6.8 Node 0.12.0

Installed locally

no FFmpeg either

Same as Mark - authoring tool UI running but cannot save a new course.