I am unable to load the content on one of my courses. My other courses work fine, just one in particular is stuck in "Loading..."
I was editing the course, and hit "Preview" as I normally do to check my updates. It took me to the course, but when I clicked on the course section, it entered the loading stage and got stuck.
Any idea of what happened and how to fix it?
Cheers!
Sam
This is usually down to a problem in one of the .json files.
I would go back to the authoring tool and make sure you've filled out all the fields for everything you've added, particularly for any instances of Hot Graphic/Narrative as I think there's an issue at the moment where it doesn't prevent you from previewing if you've missed out some required fields.
Just to echo what Matt said, this is 99% of the time due to a missing property which is required, or a missing asset.
Tip: Check your browser's Console for errors. If you still find yourself 'stuck' on the Loading screen, in Chrome you can open the Developer Tools, inspect the markup, and remove <div class="loading></div>. If you have Page Level Progress enabled, click on the icon and the page should at least partially render, and give you some indication of where the problem lies,
Regards,
Brian