Picture of Matthew Williams
Course(s) not saving
by Matthew Williams - Tuesday, 2 June 2015, 2:38 PM
 

Hi there

I have created a course or two, but they are not saving in my dashboard, and basically disappear.

When I click My Courses, the window is blank.

Thanks for any help.

Picture of Helen Bailey
Re: Course(s) not saving
by Helen Bailey - Tuesday, 2 June 2015, 2:46 PM
 

Hi Matthew,

 

Are you using the Authoring Tool (graphic interface one) or the framework (editing JSON files)?

 

Helen

Picture of Matthew Williams
Re: Course(s) not saving
by Matthew Williams - Tuesday, 2 June 2015, 5:49 PM
 

Hi Helen - I'm using the authoring tool graphical interface

Picture of Helen Bailey
Re: Course(s) not saving
by Helen Bailey - Wednesday, 3 June 2015, 12:16 PM
 

Hmmm ok few things to check....

 

Are you on PC? Mac? Linux?

Did you have any trouble during the install process? Did you follow everything?

What version of node are you running (go to your cmd prompt and type node version. It must be 0.10.33. 

Is the mongod service started/running in windows services?

 

Helen

Picture of Matthew Williams
Re: Course(s) not saving
by Matthew Williams - Thursday, 4 June 2015, 7:49 AM
 

Yes both node and mongod working okay.

I wondered if there may be a problem with the database - I did do a bad shutdown at some point, although I have since run a repair.

An option might be to remove and reinstall everything. Not ideal, but may be the best option.

 

Picture of Matthew Williams
Re: Course(s) not saving
by Matthew Williams - Thursday, 4 June 2015, 10:18 AM
 

HI again Helen - you mentioned the Node version needs to be 0.10.33

I'm actually running v0.12.2 - maybe I've found the problem... if so I guess I will need to remove Node completely and reinstall 0.10.33?

Thanks

Picture of Brian Quinn
Re: Course(s) not saving
by Brian Quinn - Thursday, 4 June 2015, 11:51 AM
 

Hi Matthew,

Yes, or ipossibly use a tool like nvm if you can to manage your NodeJS versions.

The software has been extensively tested on 0.10.33.  In theory it should work on a later version of 0.10.x but it does not yet support NodeJS 0.12 yet.

Regards,

Brian

Picture of Helen Bailey
Re: Course(s) not saving
by Helen Bailey - Thursday, 4 June 2015, 1:12 PM
 

Yes that is most likely the problem. Follow Brian's instructions and hopefully you will be up and running!

 

Helen

Picture of Matthew Williams
Re: Course(s) not saving
by Matthew Williams - Saturday, 6 June 2015, 12:13 AM
 

Thanks both for the help. I'll report back if any further problems.