Picture of Matthew Williams
Assets not uploading
by Matthew Williams - Tuesday, 2 June 2015, 2:38 PM
 

Hi there

As I'm creating a course and attempting to upload assets (images/video, etc) and I go through the process of uploading a file, the upload does not appear, and when I click on Asset Management the file is not there.

I noted the asset files appearing in my file structure (/adapt_authoring/data/master/assets), but they're nowhere to be seen in the authoring interface.

Grateful for any help.

Thanks

Picture of Helen Bailey
Re: Assets not uploading
by Helen Bailey - Tuesday, 2 June 2015, 2:46 PM
 

Hi Matthew,

 

What kind of file(s) are you trying to upload? Image? JPG? PNG? Video? PDF?

 

Helen

Picture of Matthew Williams
Re: Assets not uploading
by Matthew Williams - Tuesday, 2 June 2015, 5:50 PM
 

Hi Helen

I've tried jpg and mp4.

 

matthew

Picture of Helen Bailey
Re: Assets not uploading
by Helen Bailey - Wednesday, 3 June 2015, 12:17 PM
 

I think if you check the items in my reply to your other post just now then this issue will resolve once you are able to create courses successfully!

 

Helen

Picture of Matthew Williams
Re: Assets not uploading
by Matthew Williams - Thursday, 4 June 2015, 7:50 AM
 

Thanks Helen. I might rebuild everything in the absence of any other options.